Privacy Policy
Well Rounded Psychology is committed to protecting your privacy and handling personal information respectfully, securely and in accordance with applicable Australian privacy requirements.
Information we may collect
We may collect personal information that is reasonably necessary to provide psychological services and operate the practice. This may include your name, contact details, date of birth, Medicare or private health insurance details, referral information, appointment information, payment information, clinical information, correspondence, and information provided by you or another person involved in your care.
How we use your information
Your personal information may be used to provide psychological services, arrange and manage appointments, communicate with you, process payments and Medicare claims where applicable, maintain clinical records, meet legal and professional obligations, and operate the practice safely and effectively.
Confidentiality and disclosure
Information discussed in sessions is treated as confidential. Information may only be disclosed with your consent, or where disclosure is authorised or required by law, professional obligations, or a serious and immediate safety concern.
This can include circumstances where there is a risk of serious harm to you or another person, where records are required by a court or legal process, or where reporting obligations apply.
Storage and security
Reasonable steps are taken to protect personal information from unauthorised access, loss, misuse, modification or disclosure. Clinical records are maintained in accordance with relevant professional, legal and ethical requirements.
Access and correction
You may request access to, or correction of, personal information held about you. Requests will be handled in accordance with applicable legal and professional requirements. In some circumstances, access may be limited where this is permitted or required by law.
Website information
This website may collect limited technical information, such as browser type, device information and website usage data, to help maintain and improve the website. The practice does not use website information to identify you personally unless you provide identifying information directly.
Questions or concerns
If you have a question or concern about privacy, please contact Well Rounded Psychology using the contact details provided on this website.